In QuadX, we believe that exponential growth means balancing alignment with autonomy in every corner of our organization. However, this outcome is intensely challenging to achieve amidst the lightning speed of change, continually evolving external conditions, and naturally complex interactions between people. 

As a result, we are determined to follow doctrines over rules to overcome chaos and confusion. We do this by clarifying our shared purpose in everything we do, and then follow fundamental principles by which everyone guides their actions in support of that purpose. 

We empower agile and effective decision-making across the organization, making managers comfortable to let go of control, operate efficiently within a network through distributed responsibility, and adapt quickly to unforeseen circumstances.

We believe that people are the secret sauce to a great company. That said, we make every effort to get the right people on the bus. Once they’re in, we nurture them and strive to create an environment where everyone grows and develops to become the best version of themselves. 

While we give our people permission to make mistakes and recover fast, we insist on learning from them as well. When we see misalignment between expectations and results on people, we call it out objectively and respectfully, then provide support to help them succeed. We coach for high performance. 

At the end of the day though, we don’t force fit people. We assess them in light of contributions and outcomes and we let people succeed elsewhere when it’s the right thing to do.

We are nothing without our customers. That said, we put the customer at the heart of everything we do. 

We work hard to make our service principles evident in how our brand is observed, perceived, and experienced: Ximple. Xertain. Xeamless. Xecure. We put these 4Xs front and center and always go back to them whenever we are stuck with a decision. 

We take it a notch higher by being relentless in building a brand relationship. Whether it is us being a supporter to entrepreneurs, or enabler to innovators, we are determined to make more meaningful interactions over transactions in support of our mission.

We believe in the exponential power of teams. We go beyond creating a team of highly-skilled individuals working well together. When teams are aware of, and build themselves around their unique styles of thinking, something magical happens: They become more effective working together and produce results far greater than if they were working as a mere collection of individuals. 

This is our working model of a great team -- unafraid to have differences with one another, instead leverages that very difference to produce great outcomes. 

While we count on our leaders in conducting our teams as orchestras of diverse and complementary thinkers, we expect all of us to share the responsibility of being highly effective collaborators, enabling a team of truly engaged people, accomplishing amazing results.